Frequently asked questions
Everything you need to know to design, order and care for your embroidered Quran or notebook cover. Another question? Write to us.
Designing your cover
How do I design my cover?
In the 3D atelier, in three steps:
- first, the measurements of your Quran or notebook: it is on this exact format that you will then place embroidery and texts, at the right size and in the right place;
- then the fabric;
- finally, embroidery, texts, bookmarks, lace and a closure.
The 3D preview shows the result as you go, and the price updates with every choice.
Can I add a name or a text in Arabic?
Yes: in Arabic or Latin script, in several fonts and in the thread colour of your choice, up to 25 letters per text. A text costs €0.50 per letter.
How many thread colours can I choose from?
47 colours, from white to metallic gold. Each embroidery is set colour by colour.
Can I add several embroideries and texts?
Yes, on the front, the back and the spine. Each one can be moved, rotated and duplicated.
Will the result look exactly like the 3D?
The 3D is faithful to the layout, proportions and colours. Shades may vary slightly from one screen to another, and since each piece is made in the atelier, small variations are part of its character.
Measurements and sizes
How do I measure my Quran or notebook?
With your Quran or notebook closed, measure in centimetres:
- the height, from top to bottom;
- the width, from the spine to the edge;
- the thickness, from one cover to the other across the spine: following its curve with a soft tape measure (or a piece of string you measure afterwards) if it is rounded, not in a straight line; simply with a ruler if it is flat.
Give the exact measurements of your Quran or notebook, with nothing added: the allowance is built in when the cover is made, so it slips on and closes without forcing.
Which sizes are possible?
From a pocket notebook to a large mushaf, almost every format can have its cover:
- height: 12 cm to 35 cm
- width: 8 cm to 26 cm
- thickness: 0.5 cm to 10 cm
The 3D atelier opens on a common format (24.5 × 17.5 × 3.5 cm): all that’s left is to adjust it to yours, to the millimetre.
I’m unsure about my measurements, what should I do?
Write to us before ordering, at contact@tamayyuz.fr, telling us the edition of your Quran or the model of your notebook: we will help you check them.
Materials and making
Which fabrics do you offer?
White cotton, Black cotton, Off-white cotton, Pale pink cotton, Cream cotton, Blue denim, Spotted beige cotton and Heathered beige-grey cotton. You can see their texture up close in the 3D atelier.
How is the embroidery made?
Embroidery and texts are stitched on an embroidery machine. Cutting, assembly and finishing — lace, bookmarks, closure — are done in the atelier, piece by piece, for each order.
Does the gold thread last?
Yes: the gold thread withstands washing perfectly and keeps its shine.
How do I care for my cover?
- Cold wash, 30 °C maximum.
- Dry flat.
- Gentle ironing on the right side is fine for the fabric, embroidery and texts; avoid it on bookmarks.
Delivery and tracking
How long does it take?
Each cover is made in 7 to 15 working days after payment, then shipped. Transit time then depends on the carrier and the country.
How much is delivery?
Delivery is charged at the cost of carriage: it depends on the country, the method — pickup point or home — and the number of covers in the order. It is shown before payment. For one cover:
- Mainland France: from €3.90 to a pickup point, from €6.50 to your door, free on orders from €90.00
- Europe: from €4.50 to a pickup point, from €11.00 to your door, free on orders from €150.00
- French overseas territories: from €12.50 to your door, free on orders from €150.00
- Rest of the world: from €18.50 to your door
Where can I have it delivered to a pickup point?
France, Belgium, Luxembourg, Netherlands, Spain, Portugal, Germany, Austria, Italy (mainland France only, excluding Monaco). Elsewhere, delivery is to your door.
How do I track my order?
Your confirmation email contains a tracking link: it shows the progress of your order, then the carrier’s parcel tracking once it ships.
After your order
Can I give a cover as a gift?
Yes. When ordering, write your message in the “A note for the atelier” field: we will slip it into the parcel, with the cover.
Can I cancel or return my order?
Each cover is made to measure, to your choices: the law excludes the right of withdrawal for such items (article L221-28 of the French Consumer Code). You do keep the legal guarantee of conformity, for two years.
My parcel is damaged or my piece has a defect, what should I do?
Report it to the carrier on delivery, then write to us at contact@tamayyuz.fr with photos. If the defect is confirmed, return costs are on us.
How can I contact you?
By email, at contact@tamayyuz.fr: we reply as soon as we can.
Ready to design yours?
Open the 3D atelier